Technical support for ONE electronics and infrastructure is available twenty-four hours per day, six days per week. The Oakland Schools Help Desk is available from 6AM – 8PM M-F.
- Daily database backups
- Data management
- System performance monitoring
- Network Administration (security, file sharing, network connectivity support, software standardization, microcomputer technology and consulting, applications support, and training)
- Operating system software/hardware management
- Troubleshooting
- System training and technical resources for IT groups
- County-wide bidding and procurement
- Microsoft Select Agreement
helpdesk@oakland.k12.mi.us 248-209-2060
Email Linda.Butler@Oakland.K12.MI.US for more information.