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Enterprise Network Services  

Enterprise Network Services has strategic responsibilities to ensure the security and integrity of the architecture of Oakland Schools enterprise level technologies, the ONE network infrastructure, and all Internet services. Part of the role of this team includes research, design, technical project management, and third level production support. This team evaluates and recommends technical enterprise solutions for new initiatives based on stringent testing methodologies to determine and accommodate any impact to the production environment. This team provides technical support for all voice, video, and data related issues, as well as, set-up and installation of all computer hardware and software. They are also responsible for server administration and day-to-day operations.

 

Services and responsibilities include: 

  • Support of the ONE network infrastructure and all Internet services
  • Support of all LAN/WAN network devices, connectivity and wiring
  • Helpdesk and technical support for all voice, video, and data related issues
  • Server administration
  • Security, intrusion detection, filtering
  • SPAM, anti-virus
  • Technical consulting on network design

The ENS Team

Cindy Warner, Enterprise Network Services Manager
248.209.2453

 

Grant Coleman, Technical Support Specialist
248.209.2019

 

Craig DeRousse, Senior Systems Analyst
248.209.2111

 

Robin Evenson, Senior Technical Support Specialist
248.209.2232

 

Jamesha Fields, Senior Technical Support Specialist
248.209.2148

 

Christopher Hammond, Network Administrator
248.209.2153

 

Joe Hoover, Video Network Engineer

248.209.2039
 

Gerry Hollander, Telecommunications Engineer
248.209.2199

 

Dan Rhoten, Network Engineer
248.209.2563

 

Patrick Rose, Senior Systems Analyst
248.209.2103

 

Shimron Trammell, Network Administrator
248.209.2589

 

Matt Wale, Network Administrator
248.209.2578

 

Andy Yedlin, Network Administrator    
248.209.2065

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2111 Pontiac Lake Road • Waterford, MI 48328-2736 • 248.209.2000
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